Ticketing Operations Specialist - Seattle

Location: Seattle, WA

Type: Part Time

Min. Experience: Student (College)

About TodayTix

We’re on a mission to redefine the way people experience theater. Launched in 2013 by lifelong friends and Broadway producers Merritt Baer and Brian Fenty, our international ticketing platform connects global audiences in 13 cities to the $50 billion live entertainment business. Through effortless access to the best shows, insightful guidance to the world of theater, and thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

We have quickly grown to a team of more than 80 full-time employees in four offices in three cities across the country and the world. We’ve completed two successful rounds of funding, and we’re seeking highly motivated team members to join us in disrupting an old supply chain model, creating greater access to theater, and expanding the theatergoing audience.

 

The Role

We’re looking for an outgoing, dependable, organized, positive and detail-oriented Ticketing Operations Specialist to join our team. Reporting to the Theatrical Partnerships Manager for Seattle, the Ticketing Operations Specialist is the face of TodayTix, promoting the brand and circulating materials to customers.

 

Job Responsibilities

  • Fill ticket orders on a rolling basis
  • Ensure smooth and efficient ticket delivery at showtime outside the theater
  • Communicate and coordinate with other local agents and TodayTix staff members in NYC and Chicago
  • Serve as the face of TodayTIx to our customers
  • Answer any questions customers or others might have about the app and concierge program

 

Qualifications/Skills

  • MUST BE AVAILABLE WEEKENDS, NIGHTS AND HOLIDAYS
  • Experience handling sensitive financial information
  • Strong written and oral communication skills
  • Friendly, positive and personable demeanor
  • Impeccable punctuality and organization skills
  • Problem solving skills in a fast-paced environment
  • A great team player and a “make it work” attitude

 

Requirement

  • Access to personal transportation


This is a part-time paid position and is located in Seattle, WA.

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